Refund and Returns Policy
Thank you for ordering from Anchored Books. We want you to be pleased with your purchase.
Printed Books and Wholesale Orders
If your order arrives damaged, defective, or incorrect, please contact Anchored Books within 14 days of delivery. Please include your order number, a description of the problem, and a photo showing the damaged, defective, or incorrect item.
Anchored Books will replace damaged, defective, or incorrectly shipped books at no additional cost to the customer. A refund may be issued only if a replacement is unavailable or if Anchored Books determines that a refund is the more appropriate resolution.
Because wholesale book orders are fulfilled specifically for the purchasing retailer, all other sales are final unless otherwise approved by Anchored Books.
Return Shipping
Customers are responsible for return shipping costs on approved returns that are not due to damage, defect, or an incorrect shipment.
If an item arrives damaged, defective, or incorrect, please contact Anchored Books within 14 days and provide a photo of the item. Anchored Books will replace qualifying items at no additional cost. If the item must be returned, Anchored Books will provide return instructions and cover the return shipping cost.
Digital Products and Downloads
Because digital products are delivered electronically and cannot be physically returned, digital purchases are generally non-refundable once the download has been accessed or delivered. If you experience a technical problem with a download, please contact us and we will help resolve the issue.
Amazon Purchases
Books purchased through Amazon are subject to Amazon’s return and refund policies and should be returned through Amazon.
Contact Us
If you have a question about an order, refund, or return, please contact Anchored Books through our website.